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View ArticleCONNECT License Adapter - Will it work with V8i (SELECTseries) versions?
What is the plan for he CONNECT License Adapter and older versions of MicroStation?Will the CONNECT License Adapter function with non-CONNECT versions of MicroStation and other Bentley products? If so,...
View ArticleI have a question for user ?
Our administrator gets this message everyone month or so. I think what's happening is that a user opens up InRoads Storm & Sanitary (which we don't have a license for) instead of InRoads Suite...
View ArticleI have with problem with ss logs
I started looking at our SS logs. I must say I don't understand how usages are counted. Here are some specific questions. I'll start with my biggest mystery.The logs report that I am using GeoPak...
View ArticleWarning
There is a warning ; one or more lines are too long and will be split in to 2 lines
View ArticleHow can I see if I have been billed?
I've got a licence that I used for a one-off project on STAAD. I used the software, albeit not very much. I was expecting to have received a bill or some kind of notification that I am going to be...
View ArticleDownloading the software
Hi there, I have downloaded Bentley Hevacomp V8i (English) 32-bit from the software downloads.Unfortunately, as I have installed the software, there is no prompt to insert the activation key. Also,...
View ArticleLicence Management Tool Displaying Chinese Characters
Hi - I have a Microstation v8i SS3 user who's licence manager is displaying 'Chinese' characters and the product names are showing as numbers...His licence will not activate. we tried a complete...
View ArticleLicense Check In Problem broken PC
We have a broken PC (harddisk broken) with a node locked license on it.How can we check in the license to re-use it after repairing the pc?
View ArticleLicensing
So I saw this (below) in the stickies. Does this mean Microstation needs Connection Client to license properly? It doesn't say. Reason I ask is I remove stuff like Connection Client that serves me no...
View ArticleConnection Client licensing vs old activation wizard
Hello,I have installed the latest version, MicroStation V8i (SELECTseries 4) 08.11.09.832, and connection client(10.00.12.06). When I try to open microstation, it does not register that I am logged...
View Articleinvoice for microstation
Good dayRecently we have purchased an update of 6 licenses for microstation powerdraft, including an open access license subscription.We have 11 workstations, 5 with new version and 6 with old...
View ArticleHow to check the existing licenses registered with my email address under my...
My company has purchased licenses for Staad and others with Bentley and it was registered with the old IT person's email address who is no longer working in this company. With the help of account...
View Articlecan you add a marker or info window function into web ready interface?
hi,bentley,can you add a marker or info window function into the web ready interface?sometimes we need marker some text on 3d mesh to tell my customer that budings detail infos.like marker or...
View Articlelic-new computer names
Our company has legaly obtained Microstation/J licenses, which are registered to concrete computers and its names. How to move licenses to a new computers / new computer names?ISCH
View ArticleNeed a clarity of License check out date
Dear Team,One of our customer purchased Staad Pro nodelock license on 18th september 2018. In the License Management Tool, license checkout date shown as 9/8/2019. we purchased perpectual license.Why...
View ArticleSupport
Hi all,I submitted an SR nearly a month ago and have heard nothing.There is not a single phone number available to be found anywhere, and no-one ever responds. Does anyone know if Bentley does support...
View ArticleSupport
How to raise the priority level of a Service Request?We have raised a service request 3 months back and even after various requests for update, have not received any reply. SR Number - 7000806424
View ArticleProblem to connect to licencing server??????????/
Hi!I am trying to activate Staad.Pro connect edition but always get an error that I cannot connect to the server. How can I solve this issue?Best regards,
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