Getting billed for Using LumenRT designer, that is supposed to be free/...
HiWe are getting billed for Using LumenRT designer, that software is supposed to be free/ included in the Microstation license that we have. ( was included from Microstation connect update 8 ). Has...
View ArticleLicensing & Activation
Dear Support,Good Day !!!We have bentley select server subscription, and we have 4 licenses of PowerCivil (all are in use)As bentley retired PowerCivil, and is no more in product list.My question in...
View ArticleImporting Response File - 404 File or Directory not found
I've received a response file (.xml.zip) that is 9352 KB in size. When I attempt to import it into our deployed SelectServer (version 9.0.0.99), I get back the "404 - File or Directory not found". I...
View ArticleBentley Flowmaster
Hi SupportI have a user trying to use the Flowmaster software but is getting a error "The licence server could not be contacted"I have tested the connection through the Select server license manager...
View Articlewhy does my Bentley hosted select server admin page always time out after...
When I am actively using the select server admin page to modify CAG's or run reports it always times out after a certain period of time even though I am in the middle of something. Why is that and can...
View ArticleUnable to Activate the License for Staad India Design Code
Hi, One our system Operating System has crashed, he we were unable to India Design code checkout the license.we tried to activate from another system by checkout but found it has got check out but cant...
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Extraordinary usage on 1 day
I ran across this while researching a single user's usage of GeoPak.Over 13 days of usage in a single day. 12+ days of that usage based on checked out licenses?How is this even possible? There are not...
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Web site should be accessed
Our company closed download access via internet, So the Bentley license not working ,When I start to do PRODUCT ACTIVATION WIZARD and do (test connection) ,I receive massage " An error has occurred...
View ArticleNon - Select licence issue
I am a non-select user and since a few weeks ago, we have noticed that the number of licenses we have available for use is missing. I am using in a same machine for last 3 months. How to solve this issue?
View ArticleViewer Mode
Our gINT is showing as "Viewer Mode" and we are unable to save any edits to our boring profiles. Please advise as we should be paid in full and up to date on our gINT v8i Professional License. We...
View ArticleWill I be able to access my Bentley provided MicrostranPro licence through an...
Will I be able to access my Bentley provided MicrostranPro licence through an Amazon Web Server (AWS)?
View ArticlePowerDraft Running in Trial Mode w/SELECT
One of the workstations that has PowerDraft Connect Edition installed is launching in Trial mode, despite having worked normally prior to the last several days. When I attempt to activate it, it asks...
View Articlei'm unable to use Staad pro Connect edition, I have staad Pro licenses only....
Dear Team,i'm unable to use Staad pro Connect edition, I have staad Pro licenses only. will the same license work with Staad Pro connect edition.kindly advice.Sincerely,Bhargav...
View ArticleUpgrade Team email not working
I got an email this morning saying that there are changes to Bentleys Support Policy. It said if I need help upgrading to the CONNECT Edition to reach out to the Upgrade Team. I did so by clicking the...
View ArticleActivation for multiple users on one machine
Hello,Client have one machine which several users work on.Does he need to activate his license on each of the users accounts in this machine?
View ArticleContext Capture Activation
Hi I am trying to activate a trial version of CC to full version with a new key. I have used activation tool and pressed F9 and F5 but it still shows the product as "Disables"I appreciate your...
View ArticleSelect Server License issue
Hi,We are getting a 'SELECTServer License as expired' message - how do I resolve this or how do I contact about it?Thanks in advanceSteve
View ArticleMicrostation v8i multiple install on different machine
I would like to install the Microstation into both Desktop and Notebook. Should I need to buy 2 licenses or 1 license while I will not use it both at the same time? Thanks
View ArticleWater and sewerCAD
I am new to bentley and would like to know how to administer water and sewerCAD installed on different machines.
View ArticleHow could we subscribe MicroStation in Hong Kong?
How could we subscribe MicroStation in Hong Kong?
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