Problems when trying to reduce number of licenses.
Hi All,I would like to know, if anyone has experienced the same problems as I have after trying to reduce the numbers of licenses.First a bit of background information, I am a single use of Bentley...
View ArticleTransfer Account Managers
Please help me transfer me from the Account Manager to Rebecca Fink.Doug Andrews
View ArticleNon-Select Licensing Problem
I am a non-select user and since a few weeks ago, we have noticed that the number of licenses we have available for use is missing. Previously, we are able to see 4 licenses available for check-out in...
View ArticleLicensing and Permissions in new Licence Manager
Hifollowing up a "admin privs needed for MicroStation" discussion, I'd like to know details:For MicroStation, it's almost true that you can work without admin rights. Up to SS3 there was only issues...
View ArticleIs Home Use counted as Usage?
Is Using a Home Use License counted as Usage against the Site's Pool?Let's say a Company has 4 Licenses.One of the employees is at home sick, and in the 15 minutes of strength he can muster for that...
View ArticleSTAAD.PRO V8i (SELECT series 6) version update
Dear Bentley team,We have STAAD.PRO V8i (SELECT series 6) version [20.07.11.50] and we want to update it to the latest version [20.07.11.82]. (We have 5 network license)1- Are there any additional fees...
View ArticleI have received a SELECTserver - Overage Notification
I have received the following notification. Could you kindly fix it:The following application(s) have exceeded their licensed usage for site: (4057446)ApplicationUsage DateLicenses In UseLicensed...
View ArticleLicense over usage charges
Hi,We have 3x powerdraft licenses and got an invoice for over usage. the apparent 4th license is from a user that is not registered on our network. We asked Bentley to provide the IP address of this...
View Articlehow to update license on deployed server without internet connection
Hello,I have a deployed Select server which is not allowed to have internet access due to security purposes. How do I go about updating the licenses after renewing my Select subscription?Thank you!
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License Issue
See screen shots below. I have the same issue with WaterCAD and SewerCAD when I try to run the analysis. I open the program and each time it requests license information which I provide(1st screen...
View ArticleMove a Microstation select server license to another computer
We have Microstation installed on a laptop and need to uninstall it so it can be installed on an office computer, which will be used by another person. How do I uninstall and unregister this...
View ArticleRechnung für eine Übernutzung von ProSteel
Ich habe eine Rechnung über eine Übernutzung von ProSteel für AutoCAD bekommen.Ich konnte allerdings im Stundenprotokoll keine Doppel- oder Übernutzung festellen.Meine Service-Anfrage SR-Nr. 7000556743...
View Articlehow do i solve the problem with bentley confirming my relationship with my...
Good day, i have a message popped-up whe i wanted to access my personal portal to get my activation code, saying"Before permitting access to Bentley Cloud Services, we need to confirm your relationship...
View ArticleDisabling trial license is not always working
We have disabled Trial license usage as explained here:https://communities.bentley.com/products/licensing/m/licensing_gallery/272191 We have this in place since September 2016. And it seems to work for...
View ArticleNew User Licensing - Getting a new laptop (SACS Offshore Structure)
I am not new to SACS but I recently started at a new company where I needed to purchase a license for SACS. The whole licensing process and server connections is new to me so I have a newbie question....
View Articlehow to make myself the admin of my organisation
gooday , pls iwant to know about the detailed process on how to make myself the admin of my organisation.
View Articlehow to fin activation code
Hi Support Team,please help me , how to find activation code from your portal
View ArticleHow to verify usage logs?
Hi,Per the license reporting page, it looks like we came within 3 minutes of exceeding our licenses (i.e. We just got by without incurring a charge!). When examining the usage logs, I see that one of...
View ArticleDownload of Microstation not working.
I am switching from Bentley Select to Node locked licenses. 2 Powerdraft, 2 Micrsotation and 4 Aecosim node locked licenses have been issued as a result. From the links provided I have been able to...
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