We are having a problem with several plot servers not staying activated. The products are Projectwise Server and its associated driver products which all have a license. They will activate, but it seems to only stay for the 30 days then it goes to trial mode. Our licenses are Bentley hosted. There does not seem to be a problem transmitting the logs manually which is what i am starting to believe is the problem(not getting sent).
What should i check to ensure the logs will get sent automatically?