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Product installation order

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Here is my problem. 

I received a new computer from my company. The computer had Power Geopak v8i (select series 4) Version 08.11.09.878, Openroads Designer Connect Release 2 and ProjectWise Version 10.00.03.167.

I got into a file set up in SS4 and attempted to export an alignment to native gpk and the computer crashed. I reopened the file in SS4 and attempted to store an alignment to Geopak using points and graphics and the file again crashed. I tried opening the file several more times with SS4 and each time I tried to use Geopak functions the file would crash. 

I reviewed my computer and realized that SS2 was not installed. I had our IT department install Power Geopak V8i (select series 2) - Version 08.11.07.615. This did not solve my inability to store elements to a Geopak .gpk file.

I am now wondering if this is a installation ordering issue. Is there a preferred installation order for Bentley products? Meaning, should it go Power Geopak SS2, Microstation SS4, Power Geopak SS4 then Openroads designer? We have active projects in all three versions so I need them all. I do not know the ordering of my install, only that Power Geopak v8i SS2 was last.

Thoughts?

thank you

Ryan


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